Privacy Policy
Introduction
SuccessPreLicensing.com is a site operated and owned by Success CE, Inc. (“we,” “us,” or “our”). We provide insurance pre‑licensing courses and related services. We are committed to respecting the privacy of our visitors and customers and to complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other U.S. state laws. This Privacy Policy explains how we collect, use, share and protect personal information that you provide through our site or when enrolling in our courses, and the rights and choices available to you.
By accessing or using SuccessPreLicensing.com or providing your personal information, you consent to the practices described in this policy. If you do not agree to this policy, please do not provide personal information or use our services.
Information We Collect
Information You Provide
We collect personal information that you voluntarily provide when you create an account, enroll in a course, place an order, request support or otherwise interact with us. This may include:
- Contact information – such as your name, email address, telephone number, mailing address and date of birth.
- Account information – such as your username, password and course enrollment details.
- Licensing and professional information – such as your insurance license number or National Producer Number, as needed to meet regulatory requirements.
- Payment information – such as credit or debit card numbers, billing addresses and related financial data.
- Sensitive information – such as Social Security numbers or other government‑issued identifiers when necessary to comply with state licensing regulations or verify identity; we collect this information only with your consent and use it solely for regulatory compliance.
Information Automatically Collected
We and our service providers automatically collect certain information about your device and how you interact with our site:
- Device and usage data – such as IP address, browser type, operating system, device identifiers, pages visited and referring website. We use this information to maintain the security of our site, analyze usage trends and improve our services.
- Cookies and similar technologies – Cookies are small data files stored by your browser that help us recognize your device, maintain sessions and personalize content. You can control cookie settings through your browser; however, disabling cookies may affect site functionality.
- Analytics and advertising information – We use analytics tools (such as Google Analytics) to measure traffic and improve our services. These tools may collect information about your use of the site and your interactions with advertisements.
Information From Third Parties
We may receive information about you from regulators, licensing authorities, business partners or social media platforms when you interact with our content. We rely on these third parties to ensure the accuracy and legality of the information they provide.
How We Use Your Information
We use personal information for the following purposes:
- To deliver our courses and services – including processing transactions, managing your account and providing customer support.
- To communicate with you – about courses, orders, updates, promotions and to respond to your inquiries.
- To comply with legal obligations – including reporting course completion to state insurance departments or regulators.
- To analyze usage and improve services – including improving our site and course offerings and personalizing your experience.
- To maintain security and prevent fraud – including protecting the integrity of our systems and investigating or deterring illegal or fraudulent activities.
- For any other purpose disclosed at the time of collection or with your consent.
How We Share Information
We do not sell your personal information. We may share personal information in the following circumstances:
- Service providers and contractors – We share information with trusted vendors who provide services such as hosting, payment processing, customer support, proctoring and analytics. These providers are contractually required to keep your information confidential and to use it only for the purposes for which we provide it.
- Regulators and accreditation authorities – We may disclose personal information to state insurance departments, testing providers or accreditation authorities as required to report course completion or comply with legal obligations.
- Parent company and affiliates – We may share information with our parent company and affiliated entities for support functions, provided they follow this Privacy Policy or equivalent safeguards.
- Business partners – We may share information with partners who help us offer courses or marketing programs, but only to the extent needed to deliver the requested service.
- Analytics and advertising – We may share de‑identified or aggregated information with analytics providers to improve our services and marketing.
- Legal reasons – We may disclose information if required by law, court order or government request, or to protect the rights, property or safety of Success CE, our customers or others.
- Business transfers – If we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
Cookies and Online Tracking
We use cookies, web beacons and similar technologies to collect information about your interactions with our site. Cookies help us maintain your session, remember preferences and personalize content. We may also use cookies and pixel tags from third‑party advertising networks to display interest‑based ads. You can control cookies through your browser settings; you may also opt out of interest‑based advertising via tools provided by the Digital Advertising Alliance or Network Advertising Initiative.
Our site does not respond to “Do Not Track” browser signals because there is currently no industry standard for handling such requests.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When information is no longer needed, we will delete it or de‑identify it, unless a longer retention period is required by law.
Data Security
We use industry‑standard physical, technical and administrative measures to protect personal information from unauthorized access, disclosure, alteration or destruction. These measures include secure servers, encryption of sensitive data during transmission and limiting access to employees with a need to know. No security measure is perfect, and we cannot guarantee absolute security. You are responsible for choosing strong passwords and protecting them appropriately.
International Transfers
Our site and servers are located in the United States. By using SuccessPreLicensing.com or providing information, you acknowledge and consent that your personal information may be transferred to, stored and processed in the United States or other jurisdictions that may have different data protection laws than your home country.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct or delete your personal information; to know what categories of information we collect and how we use it; to opt out of certain data uses; and to limit the use or disclosure of sensitive personal information. We will not discriminate against you for exercising your privacy rights. To exercise these rights or make a privacy request, please contact us using the information below. We may need to verify your identity before fulfilling your request, and certain legal limitations may apply.
You may opt out of marketing emails by following the unsubscribe instructions in the email or contacting us directly. Even if you opt out of marketing communications, we may still send you non‑marketing messages related to your account or transactions.
California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information:
- Disclosure under “Shine the Light.” Once per year, California residents with whom we have an established business relationship may request a summary of (i) the categories of personal information (for example, your name, contact details and products or services purchased) that we disclosed to third parties for their own direct marketing purposes during the previous calendar year, and (ii) the names and addresses of those third parties. To make such a request, please write to us at the address in the Contact Us section below and include “California Disclosure Information” in your correspondence.
- Right to Know. Up to twice in a 12‑month period, you may request that we disclose the following information about the prior twelve months: the categories and specific pieces of personal information we collected about you, the categories of sources from which we obtained that information, the business or commercial purposes for collecting it, the categories of third parties with whom we shared it, and the categories of personal information we disclosed for a business purpose or sold (including the categories of third parties who received that information).
- Right to Delete. You may request that we delete personal information we collected from you, subject to lawful exceptions.
- Right to Opt‑Out of Sales or Sharing. You may direct us not to sell or share your personal information for monetary or other valuable consideration. At this time we do not sell personal information.
- Right to Opt‑In for Minors. We do not knowingly collect, share or sell personal information of consumers under 18 years old without affirmative authorization from a parent or legal guardian.
- Right to Limit Use of Sensitive Personal Information. You may ask us to restrict our use or disclosure of sensitive personal information beyond what is necessary to provide our services or comply with legal obligations. We do not use or disclose sensitive personal information to infer characteristics about you.
- Right to Correct. You may request that we correct inaccurate personal information that we maintain about you.
To exercise any of these rights, please refer to the Contact Us section. We will verify your identity before processing your request and may require additional information. We will not discriminate against you for exercising your rights.
Children’s Privacy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last Updated” date, and significant changes may be communicated by email or a notice on our site. Your continued use of the site after posting constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at: